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Terms of Service

These Terms of Service govern your use of CyberTech Cyprus services and establish the framework for our professional relationship. Please read these terms carefully as they outline your rights, responsibilities, and our mutual commitments regarding software development services.

Agreement Scope and Acceptance

By engaging CyberTech Cyprus for software development services, consulting, or accessing our website, you agree to be bound by these Terms of Service. These terms apply to all users, clients, and visitors from Cyprus and the broader Mediterranean region, ensuring clarity and legal compliance in our business relationships.

Service Usage and User Obligations

Permitted Use of Services

Our software development services are intended for legitimate business purposes within the Cyprus market and Mediterranean region. You agree to use our services responsibly and in compliance with applicable laws and regulations.

  • Commercial software development projects for legitimate business operations
  • Consultation and technical advisory services for Cyprus businesses
  • Integration and maintenance services for existing software systems

Prohibited Activities

To maintain the integrity of our services and protect all clients, certain activities are strictly prohibited when using CyberTech Cyprus services.

  • Illegal activities or violation of Cyprus or EU regulations
  • Reverse engineering, copying, or unauthorized distribution of our proprietary solutions
  • Interference with our systems, networks, or other clients' services

Client Responsibilities

Successful project outcomes depend on active client participation and adherence to agreed-upon responsibilities throughout the software development process.

Project Collaboration

  • Provide accurate project requirements and timely feedback
  • Participate in scheduled meetings and project reviews
  • Approve deliverables within agreed timeframes

Technical Compliance

  • Maintain necessary infrastructure and access permissions
  • Ensure compliance with Cyprus and EU data protection laws
  • Backup and secure any sensitive business data

Service Limitations and Warranties

Performance Standards and Limitations

Service Quality Commitments

CyberTech Cyprus commits to delivering high-quality software development services according to industry best practices and agreed specifications for Cyprus businesses.

  • Professional development standards and code quality assurance
  • Compliance with agreed project timelines and deliverables
  • Technical support and documentation provision

Service Limitations

While we strive for excellence, certain limitations apply to our services to ensure realistic expectations and legal clarity for all Cyprus clients.

  • No guarantee of specific business outcomes or revenue increases
  • Limitation of liability for third-party service integrations
  • Force majeure events and circumstances beyond our control

Warranty and Support Terms

We provide comprehensive warranty coverage and support services to ensure the continued performance of software solutions delivered to Cyprus businesses.

Software Warranty

90-day warranty covering software defects and functionality issues from delivery date.

  • • Bug fixes and error corrections
  • • Performance optimization
  • • Security vulnerability patches

Technical Support

Ongoing technical support available through various service levels for Cyprus clients.

  • • System monitoring and maintenance
  • • User training and documentation
  • • Emergency response procedures

Extended Services

Optional extended support and enhancement services for long-term partnership agreements.

  • • Feature updates and enhancements
  • • System scaling and optimization
  • • Regulatory compliance updates

Payment Terms and Financial Obligations

Payment Structure

Our payment terms are designed to align with project milestones and provide financial security for both parties throughout the development process.

  • Project initiation fee (typically 30% of total cost)
  • Milestone-based payments throughout development
  • Final payment upon project completion and acceptance

Currency and Pricing

All pricing is quoted in Euros (EUR) and reflects current market rates for professional software development services in Cyprus.

  • Fixed-price contracts with scope protection
  • Time and materials options for ongoing support
  • Additional charges for scope changes beyond agreement

Legal Framework and Dispute Resolution

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Republic of Cyprus and the European Union. Any disputes arising from our professional relationship will be resolved through Cyprus legal systems, ensuring local expertise and accessible resolution processes for Mediterranean businesses.

Legal Compliance

  • Cyprus Company Law and commercial regulations
  • EU GDPR data protection requirements
  • International software licensing standards

Dispute Resolution Process

  • Direct negotiation and mediation preferred
  • Cyprus arbitration for technical disputes
  • Cyprus court jurisdiction for legal matters

Intellectual Property and Confidentiality

Ownership Rights

Intellectual property ownership is clearly defined to protect both CyberTech Cyprus proprietary methods and client-specific customizations developed for Cyprus businesses.

  • Client owns custom-developed application code
  • CyberTech retains proprietary frameworks and methodologies
  • Shared ownership for jointly developed innovations

Confidentiality Protection

We maintain strict confidentiality standards to protect sensitive business information shared by Cyprus clients during the development process.

  • Non-disclosure agreements for all project team members
  • Secure data handling and access controls
  • Return or destruction of confidential materials upon request

Termination and Contract Modification

Contract Termination

Both parties may terminate service agreements under specific circumstances, with provisions to protect completed work and ensure fair resolution for Cyprus businesses.

  • 30-day written notice for convenience termination
  • Immediate termination for material breach
  • Payment for completed work upon termination

Terms Modification

These terms may be updated to reflect changes in services, legal requirements, or business practices affecting our Cyprus operations.

  • 30-day advance notice of material changes
  • Website publication of updated terms
  • Continued use implies acceptance of updates

Legal Questions and Contract Support

Contract Clarification

Our Cyprus-based legal and business team is available to clarify any aspects of these Terms of Service and assist with contract-related questions for potential and existing clients.

We believe in transparent business relationships and encourage open communication about legal terms, service expectations, and project requirements before beginning any development work.

Professional Consultation

For complex projects or specific legal requirements affecting Cyprus businesses, we recommend consultation with qualified legal professionals to ensure full understanding of contractual obligations and rights.

Contact Legal Team